ISO 9001:2008 and ISO 17025 Internal Auditors

Course/Workshop Title: ISO 9001:2008 and ISO 17025 Internal Auditors
Course Description: This course gives the participants overviews of the requirements of ISO 9001:2008 and ISO 17025 standards and the methods and skills needed for carrying out internal audits in the work place.
Course/Workshop Duration: 25 hours (5 hrs/day)
Course/Workshop Objectives:
  • Provide an introduction for ISO and quality management principles in the work place.
  • Enhance the participant’s understanding the general ISO 9001:2008 requirements.
  • Provide skills for carrying out internal audit processes as per ISO 9001:2008.
  • Provide an overview of ISO 17025 requirements
  • Provide basic understanding of best laboratory practices
  • Provide tools for internal audits and qualities of auditors as per ISO 17025.
Course/Workshop Importance: The course is very important for the application of internal auditing in any work-place environment as per the requirements of ISO 9001:2008 and ISO 17025.
Lecture Strategy: Lecture materials will be presented using Microsoft PowerPoint. When possible a cooperative, participant-centered learning and discussion approach will be utilized to enable a high level of participant involvement.
Course Content: Introduction to ISO and quality management principles, auditing the QMS based on ISO 9001 requirements, internal audit processes as per ISO 9001:2008, best laboratory practices, overview of ISO 17025 requirements, internal audits and auditors qualities as per ISO 17025 standard.
Course Notes: Course lecture notes will be provided by the instructors to the participants.
Course Content Distribution:

Day One:

  • Introduction
  • About ISO
  • Quality Management System (QMS)
  • Benefits of ISO 9001 QMS
  • Quality Management Principles
  • Customers Focus, Leadership, Involvement of People
  • Process Approach, System Approach, Continual Improvement
  • Approach to Decision Making and Mutually Beneficial Supplier Relationships

Day Two:

  • Auditing the QMS Based on ISO 9001 Requirements
  • Documents and Records Control
  • Management Responsibility
  • Quality Policy and Objectives
  • Planning and Making Changes
  • Resource Management and Human Resources
  • Purchasing and Production
  • Internal Quality Audits and Improvements

Day Three:

  • Internal Audit as per ISO 9001:2008
  • Audit Criteria
  • Types of Audits
  • Auditors Competence
  • Audit Phases, Schedule and Preparation
  • Audit Execution
  • Auditee Behavior and Bad Practices
  • Attributes and Qualities of a Good Auditor
  • Collecting Information, Recording the Findings and Audit Report

Day Four:

  • Overview of ISO 17025
  • Good Laboratory Practices
  • General Requirements, Documentation and Steps
  • Foundations of Audit as per ISO 17025
  • Preparation of Internal Audits
  • Phases of Conducting the Audit

Day Five:

  • Start of Audit
  • Analysis of Documentation
  • Preparing the Audit
  • Plan on-the-Spot Audit
  • Non-Conformities
  • Audit Report
  • Completion of Audit
  • Follow-Up Actions
  • Conclusion
Fees: SAR 4,000
Instructor: Prof. Ali J. Chamka